PURPOSE OF POSITION:
World Vision Mongolia was established in 1995. It focuses on 4 areas such as Child and Family Well-being, economic resilience, environment and health. WV Mongolia has 32 ADPs implemented in 18 out of 21 provinces throughout the country. The current funding of Mongolia is USD 18 million and is mainly funded by sponsorship with few special projects funded by sponsorship with few special projects funded by support offices and Government grants.
The Operations Director will require the incumbent to oversee the programmatic operations of the organization and provide leadership and management support for strategic courses of action in Area Development Programs and Grant-funded/relief Programmes; to ensure that strong strategic and annual planning processes are in place; ensuring that Program implementation are within WVI standards; ensuring efficient and effective implementation of operational goals and objectives within the context of World Vision and key stakeholders as laid out in the strategy documents.
WV Mongolia is a branch office of the WV East Asia Regional Office.
Strategy Development and Planning (20%):
- Provide leadership in the development of strategy, directions and key priorities of WV operations (short, medium and long).
- Provide leadership in creating an annual operating plan of Operations department.
- Ensure all ADPs/projects follow WV operational guidelines and policies.
- Oversee all aspects of ADP/project design, implementation, monitoring and evaluation, and transition.
- Support the implementation of Program Quality group’s work, and ensure appropriate and timely support is given to their plans.
- Provide leadership and support to Operations staff in planning for and developing ADPs in new areas, including area selection and needs
assessment, development of project designs, writing and submission of concept papers and project proposals.
- Ensure alignment of country with WVI and Regional strategic operations goals and priorities.
- Ensure the proper integration of Advocacy, HEA, sectoral programs and cross cutting themes (child protection) in the program implementation.
- All projects are implemented according to designs based on developmentally solid principles.
- Compliance and alignment with WV standards, policies, guidelines, approaches, requirements and strategies.
- Each team works together resulting in programs that are recognised through evaluations to have deep positive impact in communities.
Resource Acquisition& Management (15%):
- Provide leadership in funding negotiations with support offices and other donors.
- Develop a strategy to diversify funding opportunities for WV- type and sources.
- Support Operations Team in establishing strong relationships with WV support offices and donors funding WV ADPs and grant/specific projects.
- Provide leadership to support office/donor visits, requests, meetings, telephone conferences/contacts, emails and other communications, as well
as fulfilling support offices and donor requirements.
- Funding obtained for program’s unfunded sections.
Capacity Building Responsibilities (10%):
- Ensure competent and motivated staff are hired and retained.
- Ensure there is a capacity development plan for staff.
- Support professional and personal development of staff through on-the-job coaching, identification of learning and training needs and opportunities.
- Participate in the relevant National, Regional and Partnership capacity building initiatives.
- Develop and support succession planning for National Office (NO) operations leadership.
- Identify, share / facilitate access to capacity building resources and appropriate materials, learning and support opportunities within the operations
team. These may include active involvement in training, engagement of trainers, establishing institutional links, identifying opportunities for staff
exchange or mentoring.
- New staff receiving orientation on orientation.
- Helping staff with an individual learning and development plan.
- Succession plans for the operations department.
Accountability & Quality Assurance (20%):
- Advise, approve and evaluate operations budgets, operations funding, expenditures and accomplishment of ministry objectives.
- Promote WV’s core value “we are stewards” throughout the country’s ADPs and Operations areas.
- Ensure that proper accounting systems and practices are in place within the Operations Department, so as to facilitate the approval of funding for
- In coordination with the Finance department oversee Operations Department compliance with all relevant sections of the Field Financial Manual.
- Ensure that recommendations from audit reports and audit findings (relating to program operations) and programme/project evaluations are addressed
and implementation plans developed for the recommendations of the reports are in place and accomplished.
- Assess the effectiveness of current projects and identify possibilities for new projects.
- Regular interaction with families and communities that are the primary stakeholders of WV’s transformational development ministry.
- Operations budgets, ADP/special project funding, expenditures and accomplishment of ministry objectives are in line with WVI requirements.
- Appropriate estimation, allocation, coordination, spending and distribution of all program resources, including monetary.
- Program effectiveness is regularly assessed and evaluated to ensure follow up on program review/audit.
- Strategic approach is ensured through evaluation/identification of new programmatic opportunities.
- Annual plans are developed in accordance to PDDs, SOs requirements and WV principles.
- Conduct a number of visits to ADPs, communities and operations areas.
Networking and Coordination (20%):
- In coordination with the National Director, develop and maintain good relationships with major (government/private) donors and World Vision Support
Offices, including planning how to approach donors (government/private donors and support offices); streamlining strategic dialogues and overseeing the
- In coordination with the National Director, develop and maintain good relationships with World Vision Regional – and Partnership Offices on HEA,
Transformational Development and Policy and Advocacy. To represent World Vision on HEA, Transformational Development or Policy and Advocacy
events as appropriate.
- Act as a role model in advocating/promoting the organization and stakeholder transformation to organization’s principle and vision.
- Manage donor concerns (government/private donors and support offices) ensuring proper resolutions for both parties have been reached.
- Initiate and maintain regular contact with other international non-governmental orgranisations and government officials in an effort to obtain experience and
coordinate information regarding current and future works in the country.
- WV represented through coordination, liaison and building collaborative relationships with donors, other NGOs, government authorities and other
- stakeholders and partners.
- Participate in the NO senior management/ Leadership team meetings and represent operations department.
- Provide leadership to the operations department and ensure smooth running efficient delivery of services.
- Adhere to WVI key policy documents – mission, core values, and covenant of partnership.
- Ensure implementation of partnership operations initiatives and compliance with operations standards and policies.
- Attend daily devotions and weekly chapel services and support spiritual development of his/her team.
- Turnover rate for operations staff.
- Retention rate of top performers.
- Performance management.
- Relevant reports for decision making produced and discussed with leadership.
- Leading/participating in devotions.
- Perform other duties as required.
KNOWLEDGE, SKILLS & ABILITIES:
- Bachelor’s degree in International Development, Business Administration, Public Health, Economics, Rural Development or a related field.
- Minimum of 5 years managerial experience in Project Development with a thorough understanding of all areas of project management cycles in a complex, international organization.
- Demonstrated track record in proposal development, funding acquisitions and grant management for major government donors preferred.
- Ability to engage at a strategic level with senior government, UN and INGO officials.
- Ability to lead a multi-cultural team with an empowering and outcome oriented approach.
- Strong budgetary and financial management skills.
- Proficiency in written and spoken English. Ability to communicate in or learn Mongolian language is helpful.
- Good interpersonal, organizational and time management skills.
- Ability to maintain performance expectations in diverse cultural contexts, stressful environments and physical hardship conditions with limited resources.
- Able to work on a cross-cultural environment with a multi-national staff.
- Ability to solve complex problems and to exercise independent judgment.
- Computer literate in Microsoft Office, Lotus Notes or similar database, email and internet programs.
- Ability to travel within country, regional and internationally.
- Master’s degree in Development